Managed Service Provider
| Plans & Features |
Starter Begin with our essential plans, packed with key tools for a strong start. |
Standard * Step up with our standard plans, providing enhanced features for your evolving needs. |
Premium Upgrade to Premium for exclusive advanced features and a premium user experience. |
|---|---|---|---|
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$130 /month GET STARTED |
$160 /month GET STARTED |
$210 /month GET STARTED |
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MANAGED SERVICES |
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| 24x7x365 Remote Support | |||
| Ticketing System | |||
| Desktop Support | |||
| Onsite Support * | |||
| Continuous System Health Checks | |||
| Staff IT On-Boarding / Off-Boarding | |||
| Backup as a Service | |||
| DR as a Service | |||
| BCP as a Service | |||
| Annual BCP Testing | |||
| Monthly IT Report | |||
| Microsoft 365 Licenses (Business Standard) | |||
| Microsoft 365 Licenses (Business Premium) | |||
| Cyber Security Report | |||
| Mobile Device Management | |||
CYBER SECURITY |
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| Network Monitoring | |||
| Dark Web Monitoring | |||
| Endpoint Protection | |||
| Anti-Virus | |||
| Anti-Malware | |||
| Anti-Phishing | |||
| Ransomware Protection | |||
| Email Security | |||
| Web Security | |||
| Cloud Protection | |||
| Network Security | |||
| Detection & Response | |||
| Automatic Threat Remediation | |||
VALUE ADDED SERVICES |
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| Quarterly IT Strategy Meeting | |||
| Annual IT Budget | |||
| Vendor Management | |||
| 2 Hour Service Level Agreement | |||
| Managed Cyber Security | |||
| Up to 5 hours onsite Support | |||
Additional Services
IT Consulting
Because we provide expert advice paired with the skills to provide you
with superior IT Consulting, Iconium Network clients often use us for
technology needs, new construction projects, and office moves.
Our certified techs can help change phone vendors, ISPs or PC
manufacturers. We also excel at designing corporate networks for
today’s hybrid employees who both work-from-home and have in-office
days.
If your previous IT provider left you with a network mess, don’t fret
about it, just call Iconium Network to come to your rescue. We can
straighten out any nagging issues and problems.
Security Training
Iconium Networks has partnered with a leading cyber-security firm to
offer clients high-level security awareness training, using an easily
digestible series of videos, games, and exercises.
This 45-minute, professionally-produced interactive video will
take you through the ins and outs of common hacking techniques. Filled
with real-life examples and insightful tips, Security Awareness
Training will help you keep your vital data and business reputation
safe. See the overview for more details, or contact us to get started.
Backup & Disaster Recovery
If you were to list your company’s most valid assets, right at the top
would be your company’s data. And, if you were to list your company’s
greatest stress producer, a crashed server with no backups would top
the list.
A business with a crashed server and no backups is arguably the
most stressful situation that a business can encounter. Like an
insurance policy for your business, Iconium Network team will design a
custom backup solution for your company. All files and folders are
just a click away in the event of a system crash or hack.
If your
hard drive has been damaged or you are experiencing unexplained data
loss or accidental deletion. We are on-call to help! Using cutting
edge data recovery tools, Iconium Network is able to restore your data
or repair damaged hard drives at a fraction of the cost of other data
recovery firms.
Microsoft Office 365
Microsoft Office 365 is an award-winning cloud-based software suite, which includes Word, Excel, Powerpoint, and Outlook, as well as the advanced email platform, Microsoft Exchange. Together these applications provide the tools your team needs to be effective.
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Help Desk
When your business needs a one-stop-shopping number to take calls for all tech support issues, you need the help of a trained staff that is working for you at no additional charge. Iconium Network’s agents offer unlimited support, and will personally take your calls. We also handle all the email help requests that come from technology “newbies” as well as from users with advanced technical knowledge.
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E-mail Threat Protection
Secure your organization’s email with our advanced threat protection service. Inbound emails are scanned for spam content and viruses, automatically separating junk email from legitimate email. Outbound messages are scanned to prevent accidental dissemination of viruses to clients.
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Network Security
Iconium Network’s robust anti-virus/anti-malware software continually
monitors your network for security issues and security outbreaks or
breaches. Using advanced firewall appliances and security best
practices, we will keep your network up and running and your data safe
and protected.
Our Firewall Management presents the first line of
defense against bad actors and foreign cyber-attacks. It will keep
your company safely up and running.
We include DNS Protection
from DNS spoofing in our network security package. DNS Spoofing has
become a real threat to small and medium-sized businesses. Iconium
Network’s contemporary technology monitoring tools keep your DNS
protected.
Spam Filtering is a major time-saving addition to our
network security package. Your employees don’t have time to determine
which emails are real and which ones are from dubious origins. Our
spam filtering stops the bad emails and delivers the good ones.
If
your industry requires the utmost in safekeeping of data, we can offer
Two-Factor Authentication (2FA) as part of the Iconium network
security package.
We utilize corporate security policies scaled
to the size and complexity of your business. This includes HIPPA
compliance requirements as well as encrypted email and/or server data.
Vendor Management
Your employees can make better use of their time than spending it on calling Microsoft, Dell or other vendors for tech support issues. Acting as a mediator between you and your vendors, Iconium Network can talk “geek” to your vendors to explain issues and get them resolved. With that out of the way, you can focus on the more productive aspects of your business.
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VoIP Phone Systems
Our locally trusted partner can provide a reliable high-quality phone system for your business. Iconium Network will make certain that it is correctly installed and totally integrated into your system. Most likely, the cost will be a fraction of what you are currently paying. These savings will have a positive effect on your budget for years to come. Please inquire for more details.
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Wireless Solutions
We know that your business needs a network that can share information,
data and resources. We can install a wireless system that will result
in your getting the most out of your network with the least strain on
your budget.
We have extensive experience installing, configuring
and supporting enterprise-class wireless networks and the hardware
that is needed for small businesses as well as the necessary hardware
for 100,000 square-foot warehouses. We then remotely manage the
wireless network’s settings and security to keep everything running
smoothly.
If you find yourself uncertain about your requirements, feel free to reach out to us for personalized guidance. We are here to assist you in navigating any confusion and providing tailored support based on your specific needs.
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